Jones Walker is honored to receive BTI Consulting Group's ranking as 61st in the annual BTI Client Service A-Team 2022. Jones Walker also ranked in the top 59 Law Firms With the Most Improved Client Service by improving at more than twice the rate of all other law firms.

The BTI Consulting Group's BTI Client Service A-Team 2022 is considered the gold standard in measuring client service performance and is the only source to measure solely from the client perspective. A law firm's client service is measured by its ability to provide practical solutions, find the best team, deliver value for the dollar, and understand a client's business. The BTI Client Service A-Team 2022 is a detailed comparison and explanation of what clients want from law firms based on hundreds of in-depth interviews conducted during the pandemic.